What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form No Longer WorkingAsked by firedupentertainment on February 13, 2017 at 12:40 PM
The back/next buttons are not working. Please help?
I tried to clone the form, but that did not fix the issue.
I removed all pagebreaks to test if anything else would work. Fields that are visable by conditions do not show when the condition is met.
Thank you for reporting this problem to us with your form's pagebreak and conditions not working and we will gladly investigate this for you.
After doing a quick test of your form I found I am able to replicate the issue but, please allow us a bit more time to look into it further to help figure out the cause so that we can get it resolved.
I've investigated your issue further and found the cause of the problem you've experienced.
To fix this issue simply remove the " Scrollable Text Widget " as it appears to be broken due to several errors in the browser console I found as well as not functioning properly with your form.
I'm sending this as a bug report via your thread here to alert our developers about this issue so that we can look into getting that widget fixed.
Hey there firedupentertainment,
We had issues regarding the Scrollable Text Widget and a fix was issued for this problem. But in order this fix available, you need to delete the widget and add it back again to your forms, like my colleague KadeJM said.
Let us know if you need anything else,