Form No Longer Working

  • Profile Image
    firedupentertainment
    Asked on February 13, 2017 at 12:40 PM

    https://form.jotform.com/60896758404165

    The back/next buttons are not working. Please help?

    I tried to clone the form, but that did not fix the issue.

    I removed all pagebreaks to test if anything else would work. Fields that are visable by conditions do not show when the condition is met. 

     

  • Profile Image
    KadeJM
    Answered on February 13, 2017 at 01:40 PM

    Thank you for reporting this problem to us with your form's pagebreak and conditions not working and we will gladly investigate this for you.

    After doing a quick test of your form I found I am able to replicate the issue but, please allow us a bit more time to look into it further to help figure out the cause so that we can get it resolved. 

  • Profile Image
    KadeJM
    Answered on February 13, 2017 at 01:59 PM

    I've investigated your issue further and found the cause of the problem you've experienced.

    To fix this issue simply remove the " Scrollable Text Widget " as it appears to be broken due to several errors in the browser console I found as well as not functioning properly with your form.

    I'm sending this as a bug report via your thread here to alert our developers about this issue so that we can look into getting that widget fixed.

  • Profile Image
    Scott
    Answered on February 14, 2017 at 03:19 AM

    Hey there firedupentertainment,

    We had issues regarding the Scrollable Text Widget and a fix was issued for this problem. But in order this fix available, you need to delete the widget and add it back again to your forms, like my colleague KadeJM said.

    Let us know if you need anything else,

    Cheers.