What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Request to remove JotForm's mail IP address from spam list in Trend Micro.

    Asked by bcranmore on February 13, 2017 at 01:14 PM
    After investigation, we found that emails sent from IP address 209.126.123.106 are on Trend Micro's Quick IP List and are being blocked as Spam. Could you please submit a request for the IP address to be removed? https://success.trendmicro.com/solution/1035678-removing-valid-ip-addresses-from-the-email-reputation-services-ers-database#collapse6
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    JotForm Support

    Answered by Kevin_G on February 13, 2017 at 01:19 PM

    This has been forwarded to our second level, we will let you know as soon as we receive any update regarding this. 

    In the meantime, if you would like to receive emails you would need to set up an SMTP sender by following the guide given on the other thread