Request to remove JotForm's mail IP address from spam list in Trend Micro.

  • bcranmore
    Asked on February 13, 2017 at 1:14 PM
    After investigation, we found that emails sent from IP address 209.126.123.106 are on Trend Micro's Quick IP List and are being blocked as Spam. Could you please submit a request for the IP address to be removed? https://success.trendmicro.com/solution/1035678-removing-valid-ip-addresses-from-the-email-reputation-services-ers-database#collapse6
  • Kevin Support Team Lead
    Replied on February 13, 2017 at 1:19 PM

    This has been forwarded to our second level, we will let you know as soon as we receive any update regarding this. 

    In the meantime, if you would like to receive emails you would need to set up an SMTP sender by following the guide given on the other thread