What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot see my form and my account was auto suspended

    Asked by FGSDM on February 13, 2017 at 01:14 PM

    Hello, 

    I just signed up and created a form.  After creating it, I clicked on the activation link sent to my email account but it said that the link was not valid.  I tried seeing my form, but it said there were no forms.  I tried logging out and logging back in, but then my account said it was auto suspended. I only got access because I reset my password. 

    What do I do?

    Thanks

  • Profile Image

    Answered by KadeJM on February 13, 2017 at 02:24 PM

    I see you are having a problem with your forms and account being suspended and we do apologize.

    Upon further investigation I did not find anything wrong so I've reactivated your account.