- atefrAsked on February 13, 2017 at 01:29 PM
Hello i have a form created in jotform when the time of submission it took a time that form being submitted and sent, i would like why it's slow what i need to change or delete ?
- JotForm SupportJanAnswered on February 13, 2017 at 02:53 PM
I checked your form and I did a test submission. The process only took me 10 seconds. After that, it redirected me to the Thank You Page. Here's a screenshot:
Please take note that you have a File Upload field for "Resume" and "Photo". It is possible that the user is trying to upload a large file which is why it is taking time to submit the form. Once the user click the "Submit" button, that is the time the files will be uploaded.
Hope that helps. Thank you.