What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Número de cartão de crédito bloqueado

    Asked by svpturismo on February 13, 2017 at 01:44 PM

    Olá! Fiz um formulário de autorização de crédito e os números dos cartões vieram bloqueados! 
    Não consigo ter acesso a eles! por que?

    Obrigada!

    Page URL:
    https://form.jotformz.com/52413434364652

    ol
  • Profile Image
    JotForm Support

    Answered by John_Benson on February 13, 2017 at 03:08 PM

    If you're referring to the # in the middle of the credit card number, we recently became PCI compliant, and because of that we have scanned all of our database and replaced part of the credit card numbers with # hash symbols. Collecting of credit card on plain text fields is against our Terms of use.

    If you want to have payment fields inside of your form you have to use one of JotForm payment tools. 

    https://www.jotform.com/help/47-Order-Form-Basics

    https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Feel free to contact us again if you have any questions. Thank you.