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    My form has started sending emails with HTML tags in them

    Asked by daviemarks on February 13, 2017 at 01:58 PM

    The form that's doing it is called Race Night Booking Form.

    Please advise.


    David Marks


    Page URL:

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    JotForm Support

    Answered by Jan on February 13, 2017 at 03:20 PM

    I was able to replicate the issue on a cloned form. This happening because your email notification is set to "Text Mode". This option is no longer available which is why you're having this problem.

    The solution here is to delete the current email notification and create a new one. Please refer to these guides:

    Hope that helps. Thank you.