What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I change the URL?

    Asked by JimGucci on February 13, 2017 at 02:05 PM


    We're getting ready to subscribe/upgrade our account with you. Before hand, please explain:

    Rather than embed the form code I've built within my free account: https://form.jotform.com/70315333821144

    I'd like to simply use the live form at that location (above). However, I'd like for it to not show "form.jotfom.com..." when a visitor views it. Is it possible to customize that URL, without having to build and host a brand new page?



    Page URL:

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    JotForm Support

    Answered by Jan on February 13, 2017 at 03:26 PM

    Thank you for your interest.

    You can customize the URL of the form. Please refer to this guide: How-to-create-a-Custom-URL-of-a-form.

    You can also use your own domain names. Here's a guide: How-to-use-Custom-Domains-with-Jotform.

    Let us know if you still have questions. Thank you.

  • Profile Image

    Answered by JimGucci on February 13, 2017 at 03:39 PM

    Hi again, Jan -

    But if I want to customize the URL, does it have to start with https://form.jotform.com...


    When we move to a paid plan, I'd like to not show jotform anywhere.


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    JotForm Support

    Answered by Jan on February 13, 2017 at 05:00 PM

    The custom URL option will still use the JotForm domain. The URL contains the domain, username and form title. Here's an example:


    Please take note that this option is available for Free and Paid plans. If you don't want to use our domain, please use a custom domain. Here's a guide: How-to-use-Custom-Domains-with-Jotform. Here's an example:


    Hope that helps. Thank you.