How can I change the URL?

  • Profile Image
    JimGucci
    Asked on February 13, 2017 at 02:05 PM

    Hello,

    We're getting ready to subscribe/upgrade our account with you. Before hand, please explain:

    Rather than embed the form code I've built within my free account: https://form.jotform.com/70315333821144

    I'd like to simply use the live form at that location (above). However, I'd like for it to not show "form.jotfom.com..." when a visitor views it. Is it possible to customize that URL, without having to build and host a brand new page?

    Thanks,

    Jim 

  • Profile Image
    Jan
    Answered on February 13, 2017 at 03:26 PM

    Thank you for your interest.

    You can customize the URL of the form. Please refer to this guide: How-to-create-a-Custom-URL-of-a-form.

    You can also use your own domain names. Here's a guide: How-to-use-Custom-Domains-with-Jotform.

    Let us know if you still have questions. Thank you.

  • Profile Image
    JimGucci
    Answered on February 13, 2017 at 03:39 PM

    Hi again, Jan -

    But if I want to customize the URL, does it have to start with https://form.jotform.com...

    ?

    When we move to a paid plan, I'd like to not show jotform anywhere.

    Jim

  • Profile Image
    Jan
    Answered on February 13, 2017 at 05:00 PM

    The custom URL option will still use the JotForm domain. The URL contains the domain, username and form title. Here's an example:

    https://form.jotform.com/Jan/registration-form

    Please take note that this option is available for Free and Paid plans. If you don't want to use our domain, please use a custom domain. Here's a guide: How-to-use-Custom-Domains-with-Jotform. Here's an example:

    http://forms.mycompanydomain.com/form/1234567890

    Hope that helps. Thank you.