What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms have all been disabled

    Asked by tfravel on February 13, 2017 at 03:07 PM

    All of my forms have been disabled and I have no idea why. I messaged yesterday and haven't heard back and I need to get these up and running as soon as possible!! 

    Page URL:
    http://www.ivybellaphotography.com/newborn-session-questionnaire/

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    JotForm Support

    Answered by BDAVID on February 13, 2017 at 04:53 PM

    Your account was suspended by our phishing detector system. I know your form is not meant for phishing purposes, but the word "password" is flagged in the system as the most common word used in forms meant to still login credentials.

    I have reactivated your account, please change the label of your password protected forms to "Access key" or similar instead of "Password". Let us know if you need more help.