What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button is trimmed off on the form

    Asked by techrunway on February 13, 2017 at 05:05 PM

    Users have complained that they can't Submit this form. 

    https://form.jotform.com/62767601016150

    I assume it has something to do with the submit button at the bottom of the form, I believe the form is getting trimmed off when displayed.

    Is this because of the recent move to Jotform 4? 

    I want to try to check the form in Jotform 3 but can not figure out how to open the form and edit it in Jotform 3. 

    I thought, although do not prefer, to move the form to Jotform 4 because I have little time to work with it in Jotform. 

    Couild you please take a look at the form and let me know what the issues are.

    Thank You.

    Regards,

    Cindy Jones-Hulfachor 

  • Profile Image
    JotForm Support

    Answered by Kiran on February 13, 2017 at 08:58 PM

    Are you referring to the Submit button displayed on the form? I see that there is some custom CSS code injected to the form and the height of the Submit button is set to 28px.

    Please try changing the height of the Submit button to 50px and it should be displaying fine. The form opened in either version form builders should be working fine. You may switch the version of the form builder from your account settings.

    Hope this information helps! Let us know if you are referring something different. We will be happy to help.