Why is my account displaying out of space message?

  • Profile Image
    Asked on February 13, 2017 at 05:26 PM

    My site says I am out of space,.  I have a free account with only 18 entries currently.  Can you please fix this, as I think I get entries.  My account is rjblead@gmail.com

  • Profile Image
    Answered on February 13, 2017 at 09:02 PM

    I see that your account has received 15 payments for the current month. Please be noted that the Free accounts are limited to receive only 10 payments in a month. If you need to receive more payment submissions, it is required to upgrade your account to a paid subscription plan.