What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my account displaying out of space message?

    Asked by rjblead on February 13, 2017 at 05:26 PM

    My site says I am out of space,.  I have a free account with only 18 entries currently.  Can you please fix this, as I think I get entries.  My account is rjblead@gmail.com

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    JotForm Support

    Answered by Kiran on February 13, 2017 at 09:02 PM

    I see that your account has received 15 payments for the current month. Please be noted that the Free accounts are limited to receive only 10 payments in a month. If you need to receive more payment submissions, it is required to upgrade your account to a paid subscription plan.

    Thanks!