Are we missing a submission?

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    Asked on February 13, 2017 at 06:13 PM

    The submission preview under our form name says 30, but when I run a report, it's actually 29. Is that just a bug or could we potentially be missing one? Thanks!


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    Answered on February 13, 2017 at 10:13 PM

    I checked the submissions for the form you are referring to and it appears to a total of 29 submissions. Here's a guide on How to View Form Submissions.

    Can you please try to re-login from your your account and do a full browser refresh? 

    Let us know if issue still occurs.