What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are we missing a submission?

    Asked by dchokiesweb on February 13, 2017 at 06:13 PM

    The submission preview under our form name says 30, but when I run a report, it's actually 29. Is that just a bug or could we potentially be missing one? Thanks!


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    JotForm Support

    Answered by Chriistian on February 13, 2017 at 10:13 PM

    I checked the submissions for the form you are referring to and it appears to a total of 29 submissions. Here's a guide on How to View Form Submissions.

    Can you please try to re-login from your your account and do a full browser refresh? 

    Let us know if issue still occurs.