- JayDeavorAsked on February 14, 2017 at 07:12 AM
I have logged into jotform 2 different times that has told me that my email address is in your bounce folder. I have removed it both times and it still tells me that it is still there... I am thinking that I am loosing out on my emails from people filling out my form... Can you please help with this...
- JotForm SupportKiranAnswered on February 14, 2017 at 09:55 AM
I have checked your email address in the bounce list and it is not listed there now. If you are still experiencing the issue, we request you to go through the guide below to troubleshoot email delivery issues.
Please get back to us if the issue still persists. We will be happy to help.