What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Number of monthly submissions

    Asked by Nigel on June 13, 2012 at 02:35 AM

    Hi - Your pricing states that free use allows 100 submissions yet the my account page shows only twenty (and seventeen used in testing) can you clarify the situation please.


    Many thanks

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    JotForm Support

    Answered by abajan on June 13, 2012 at 03:42 AM

    Hi Nigel

    The pricing page is referring to Free accounts as opposed Guest accounts which only allow 20 submissions per month.

    If you create a Free account using the same email address that you did for the Guest account, the form and all of its data will be transferred to the new account. If for some reason this doesn't work, please let us know.