What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submitted forms not showing in our email inbox

    Asked by tumblesacademy on February 14, 2017 at 09:25 AM


    I have followed the instructions you sent but submitted forms are not showing in my email inbox. I am not sure where I have gone wrong, could you advise please?

    Many Thanks,


    Page URL:

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    Answered by Ian on February 14, 2017 at 12:12 PM

    I don't see any issue at our end. Please contact the Email service provider and check their email logs for more information.

    Let us know if you need further assistance from us regarding the same.