What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error message: This form is disabled.

    Asked by jewhale on February 14, 2017 at 09:34 AM

    Hi, i have created a form, but when i open it i get an error saying that my form is disabled. I checked and it is not me who has disabled it

    Page URL:
    https://form.jotformeu.com/70442581105347

    Screenshot
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 14, 2017 at 12:21 PM

    Hello jewhale,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Tilbakemeldingsskjema etter besøk av Jødiske veivisere" has fields like "Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password field and activated your account again. Do try to sign in to your Jotform account and get back to us if you have any trouble.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!