Conditionally hidden fields are not working correctly on the form

  • klausdyba
    Asked on February 14, 2017 at 10:44 AM

    Hi! I worked for a few days on my form. I hide plenty of fields  (for example: overtime VK, overtime FK, overtime VR, overtime FR). They show on certain actions. however now they are always visible...

     

    They are shown when you choose "art der Buchung" from the dropdown. But they are alway visible...

     

    Maybe you have time to have a look? I cant find any error...

     

    https://form.jotformeu.com/70252202681345

     

  • Kiran Support Team Lead
    Replied on February 14, 2017 at 1:23 PM

    I have checked the form and see that there is a condition to hide the fields based on a selection of the field 'art der Buchung'.

    Conditionally hidden fields are not working correctly on the form Image 1 Screenshot 30

    That means all the other options selected for the field art der Buchung will be displaying the fields Overtime FK, Overtime FR, etc.

    You may consider adding a new rule to the condition as shown below so that the action fields in the conditions will not be displayed until the correct selection is made.

    Conditionally hidden fields are not working correctly on the form Image 2 Screenshot 41

    Please review this condition and make necessary changes. Let us know if you need any further assistance. We will be happy to assist. 

  • klausdyba
    Replied on February 15, 2017 at 4:44 AM

    Thank you! Now I understand and all is running!!