What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditionally hidden fields are not working correctly on the form

    Asked by klausdyba on February 14, 2017 at 10:44 AM

    Hi! I worked for a few days on my form. I hide plenty of fields  (for example: overtime VK, overtime FK, overtime VR, overtime FR). They show on certain actions. however now they are always visible...


    They are shown when you choose "art der Buchung" from the dropdown. But they are alway visible...


    Maybe you have time to have a look? I cant find any error...




  • Profile Image
    JotForm Support

    Answered by Kiran on February 14, 2017 at 01:23 PM

    I have checked the form and see that there is a condition to hide the fields based on a selection of the field 'art der Buchung'.

    That means all the other options selected for the field art der Buchung will be displaying the fields Overtime FK, Overtime FR, etc.

    You may consider adding a new rule to the condition as shown below so that the action fields in the conditions will not be displayed until the correct selection is made.

    Please review this condition and make necessary changes. Let us know if you need any further assistance. We will be happy to assist. 

  • Profile Image

    Answered by klausdyba on February 15, 2017 at 04:44 AM

    Thank you! Now I understand and all is running!!