What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upgrade Status

    Asked by cleverett on February 14, 2017 at 11:00 AM


    Please provide me the status of our school district's upgrade.

    Thank you

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 14, 2017 at 01:39 PM

    I am not sure if I understood your question correctly. I have checked and your account is Free. Did you upgraded your account? Do you maybe have some other account that you have upgraded? 

    When did you upgraded your account and which payment option did you used?