Form not going forward at page 21 by clicking on next button

  • StrawberryDesi
    Asked on February 14, 2017 at 11:03 AM

    When my customer completes Page 21 (the "REQUESTED DELIVERY PROFILE" page) they tell me that they can not proceed to the next page of my R. A. Prince On-Line Order Form.  Also, I have already cleaned the Cashe' and asked the customer to refresh the browser and start again.  This did not work.  My customer uses Firefox and Internet Explorer internet browsers.  Why is that happening?

     

    Please help me.

     

    Thank you.

     

    Henry

    Page URL: https://www.jotform.com/build/63343751450149
  • Kiran Support Team Lead
    Replied on February 14, 2017 at 1:48 PM

    I have checked your JotForm and see that there are several conditions set on the form. However, as I check the conditions from Page 21, the following conditions seems to be suspected for me.

    Form not going forward at page 21 by clicking on next button Image 1 Screenshot 20

    Could you please review these conditions once and let us know if the issue still persists? We will be happy to happy to take a look again.

    Thank you!