What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way for me to let some who requested work to be done know that it is completed?

    Asked by abbeyak on February 14, 2017 at 11:16 AM

    I would like to create a maintenance work order form and allow our maintenance to send a notice that the order has been filled. Is this possible?

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 14, 2017 at 01:43 PM

    Yes, that is possible. Please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you're using the new form builder version 4. Here's how:

    1. Open your form and go to the Settings page. Select the Emails tab and click the "+" icon button.

    2. Select the Notification Email to create one. 

    3. After that, you can click the Test Email to test your notification. In the Email tab, there is where you change the email template and subject header. In the Recipients tab, you can define the recipient emails for your form here. In the Advanced tab, you can change here the Sender Email Address and other email settings.

    If you have any questions, please contact us again.