- ComaccAsked on February 14, 2017 at 11:20 AM
Hi, I completed the application to receive the non-profit price. I filled out the online application and uploaded our 990 form. I haven't received an email about how to pay for the non-profit price. Can you please let me know?
- JotForm SupportBDAVIDAnswered on February 14, 2017 at 01:42 PM
When it is approved, you will receive a confirmation email, in which you will be provided with the non-profit links for you to upgrade.
Upon checking our mail logs, I can see that your application was approved already, and the confirmation email was sent to "firstname.lastname@example.org". Please check your email address, if you do not see it in the inbox, check your spam folder.
Let us know if you need more help.