What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I purchase the Silver level at the non-profit price?

    Asked by Comacc on February 14, 2017 at 11:20 AM

    Hi, I completed the application to receive the non-profit price. I filled out the online application and uploaded our 990 form. I haven't received an email about how to pay for the non-profit price. Can you please let me know?

    Thank you,

    Lisa Dunay




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    JotForm Support

    Answered by BDAVID on February 14, 2017 at 01:42 PM

    When it is approved, you will receive a confirmation email, in which you will be provided with the non-profit links for you to upgrade.

    Upon checking our mail logs, I can see that your application was approved already, and the confirmation email was sent to "ldunay@aacc.org". Please check your email address, if you do not see it in the inbox, check your spam folder.

    Let us know if you need more help.