What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can an alert be sent to a default email that we have received a submission?

    Asked by JUDY5466 on February 14, 2017 at 12:23 PM

    I was checking to see if an alert can be set up when a submission has been received.   I was hoping we 

    could have the alert sent to an email address. This way when the alert comes to us we can check the site 

    for the submission at that time..  For example: you have received a new submission. 

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    JotForm Support

    Answered by Jan on February 14, 2017 at 02:36 PM

    Yes, it is possible to receive an email alert when someone completed your form. Please refer to the steps below:

    1. In the Form Builder V4, click the "Settings" in the top menu. Go to the "Emails" section and then click the "+" sign to add an email alert.

    2. In the next screen, select the "Notification Email" option.

    3. After that, you'll see the "EmailRecipients, and Advanced" tab. You'll be able to edit the email message using the editor in the Email tab. You can assign email recipients, sender name and reply-to email in the Recipients tab.

    4. Click the "Save" button when you're done.

    Related user guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope that helps. Thank you.

    If you have any questions, let us know. Thank you.