What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Text and widgets not working on form

    Asked by jacobusenergy on February 14, 2017 at 12:26 PM

    Some text and widgets are not working on this form. We've had a lot of issues with this form not working properly, which is disappointing. This is our most used and important form on our website. If text is missing and customers cannot properly sign this form - we're going to switch to another form builder. 

    https://secure.jotform.us/form/42384259605156

     

     

    Page URL:
    https://secure.jotform.us/form/42384259605156

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 14, 2017 at 02:34 PM

    We're sorry for the inconvenience, but could you please give us more information about the problem? I checked your form and I couldn't find anything wrong with it.

    I tested signature widgets and everything seemed fine.

    Please let us know.

    We'll wait for your response.

    Thank you!