Google Drive and Box Integrations Not Working

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    DesignDC2017
    Asked on February 14, 2017 at 12:26 PM

    Hello,

    I've tried to set up integrations for Box and Google Drive but neither has any information. The Google Drive one created a folder, but there's nothing inside.

     

    Thanks!

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    John_Benson
    Answered on February 14, 2017 at 03:15 PM

    We are currently not having any issues in regards to our Google Drive and Box integration.

    I was able to integrate the Google Drive in my form and it is successful. You can find the the folder in the integration itself. See the image below:

    Please try re-integrating the Google Drive and Box. Please check these guides:
    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive
    https://www.jotform.com/help/349-How-to-Integrate-your-Form-to-Box

    I will also clear your form cache to be refreshed on our server. 

    Hope that helps. Thank you.