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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Drive and Box Integrations Not Working

    Asked by DesignDC2017 on February 14, 2017 at 12:26 PM

    Hello,

    I've tried to set up integrations for Box and Google Drive but neither has any information. The Google Drive one created a folder, but there's nothing inside.

     

    Thanks!

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    JotForm Support

    Answered by John_Benson on February 14, 2017 at 03:15 PM

    We are currently not having any issues in regards to our Google Drive and Box integration.

    I was able to integrate the Google Drive in my form and it is successful. You can find the the folder in the integration itself. See the image below:

    Please try re-integrating the Google Drive and Box. Please check these guides:
    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive
    https://www.jotform.com/help/349-How-to-Integrate-your-Form-to-Box

    I will also clear your form cache to be refreshed on our server. 

    Hope that helps. Thank you.