What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The email firstname.lastname@example.org is associated with the form (https://www.jotform.com/51305446570148). Please go to this link: https://www.jotform.com/login. After that, click the Forgot Password link.
I checked the email and it is not in our bounce list, you should be able to receive the reset password instruction properly. Please check your spam or junk folder, if you see JotForm mails please mark it as not spam.
Hope that helps.