- YeseniaAsked on February 14, 2017 at 01:23 PM
The need to reset our password to jotform. The employee that had set our account is not longer with us. Unable to to this.
- JotForm SupportJohn_BensonAnswered on February 14, 2017 at 03:59 PM
The email firstname.lastname@example.org is associated with the form (https://www.jotform.com/51305446570148). Please go to this link: https://www.jotform.com/login. After that, click the Forgot Password link.
I checked the email and it is not in our bounce list, you should be able to receive the reset password instruction properly. Please check your spam or junk folder, if you see JotForm mails please mark it as not spam.
Hope that helps.