What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is disabled

    Asked by divadesign on February 14, 2017 at 02:27 PM


    I received an email saying my jotform is disabled, but i have not used all my submissions? Can you please fix this?

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 14, 2017 at 04:51 PM


    I checked your account and you're over limit. You have reached the submission limit of 100. You currently have 101 submissions. To fix this, either you upgrade your account to increase your submission limit or wait for the monthly reset that happens every first day of the month.

    Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Hope that helps. If you have any questions, please contact us again.

    Thank you.