Form is disabled

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    divadesign
    Asked on February 14, 2017 at 02:27 PM

    Hi,

    I received an email saying my jotform is disabled, but i have not used all my submissions? Can you please fix this?

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    John_Benson
    Answered on February 14, 2017 at 04:51 PM

    Hello,

    I checked your account and you're over limit. You have reached the submission limit of 100. You currently have 101 submissions. To fix this, either you upgrade your account to increase your submission limit or wait for the monthly reset that happens every first day of the month.

    Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Hope that helps. If you have any questions, please contact us again.

    Thank you.