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    Required widgets not showing error message when not filled.

    Asked by ddyoyo10 on February 14, 2017 at 03:58 PM

    I have a huge problem for this. Three of the widgets I used don't say "This field is required" when they weren't even clicked on.

    Normally they should unless I click on the widgets but I didn't and they don't do a thing. Can you help me out?

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    Answered by ddyoyo10 on February 14, 2017 at 04:18 PM

    Forgot to add that they're required to be answered but they act like they don't

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    JotForm Support

    Answered by Chriistian on February 14, 2017 at 08:37 PM

    Are you referring to this form (https://www.jotform.com/70234370653350)? I see you have several widgets on that form. I checked the form and tried to trigger the "required" message of these widgets by not filling them out. During my test I got the "This field is required" error message when I do not fill these widgets. Here are screenshots of some of the widgets.

     

    So far I am unable to replicate the issue. Are you still encountering the issue on your end? Please try updating the widgets by clicking on the wand icon and clicking 'Update Widget'.

    If you are still experiencing the issue, can you please list the specific widgets where you are encountering the issue?

    Please let us know how it goes.
    Regards.

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    Answered by ddyoyo10 on February 15, 2017 at 06:44 AM

     

     

    these widgets

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    JotForm Support

    Answered by Chriistian on February 15, 2017 at 08:21 AM

    As per further investigation, the required message on the Gauge Input widget and Pecentage widget is not showing since the value of the field is not empty. For example, for the Gauge Input widget, the default value is set to 5 which is not empty so the message is not displayed.

    This is also the case on the Percentage widget, the default value is set to 0 which is considered as not empty value so the message is not displayed.

     

    Do let us know if you need further assistance.
    Regards.