What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving emails after form submitted.

    Asked by asaporito on February 14, 2017 at 04:15 PM

    says my email was on the bounce list. IK remove it form the list with no luck

    Page URL:
    https://form.jotform.co/70445520380853

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 14, 2017 at 08:26 PM

    I checked your account email history and it looks like the latest emails were sent successfully. You can also check it on your end with this guide: How to View All Your Form Email History

    Are you not receiving these emails? Please check your spam box to see if the emails were sent there. Also please make sure that noreply@jotform.com is in your trusted senders list.

    Please let us know if the issue persists.
    Regards.