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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some form entries missing

    Asked by jeyaram_yogesh on June 13, 2012 at 10:03 AM

    I am using jotform for registering companies for our student job fair. And I have used unique id, field. As I look at my data I can see there are some discontinuties in the numbering (some numbers are missing, I did not delete them!). I think there was a error and the form is missing.Is it possible?

    Thanks for the quick reply!

     

    Page URL:
    http://phdjobfair.org/employers/companyregistration/

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    JotForm Support

    Answered by NeilVicente on June 13, 2012 at 10:23 AM

    Did your form used to have a captcha field? If yes, here's an explanation as to why some numbers are missing.

    http://www.jotform.com/answers/73816-Why-are-the-jotform-submission-registration-numbers-not-in-order-or-are-we-losing-files#comment-20380209020

    Hope this answers your question.

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    Answered by jeyaram_yogesh on June 13, 2012 at 10:29 AM

    Hi Neil,

    Thanks for the quick answere. But,there are no CAPTCHA fields in my form. You can have a look at it http://phdjobfair.org/employers/companyregistration/

    What else then could cause this probelm?

    Thanks

    Yogesh

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    JotForm Support

    Answered by NeilVicente on June 13, 2012 at 10:47 AM

    My question was "did your form used to have a captcha field?". I know that it does not have a captcha right now, but if it did have a captcha field before, then that explains the occurrence of this issue.

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    Answered by jeyaram_yogesh on June 13, 2012 at 10:51 AM

    no it never had

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    JotForm Support

    Answered by NeilVicente on June 13, 2012 at 12:02 PM

    Thank you for the confirmation. An investigation on your case has been initiated. We will contact you via this thread for any updates.