Some form entries missing

  • Profile Image
    jeyaram_yogesh
    Asked on June 13, 2012 at 10:03 AM

    I am using jotform for registering companies for our student job fair. And I have used unique id, field. As I look at my data I can see there are some discontinuties in the numbering (some numbers are missing, I did not delete them!). I think there was a error and the form is missing.Is it possible?

    Thanks for the quick reply!

     

  • Profile Image
    NeilVicente
    Answered on June 13, 2012 at 10:23 AM

    Did your form used to have a captcha field? If yes, here's an explanation as to why some numbers are missing.

    http://www.jotform.com/answers/73816-Why-are-the-jotform-submission-registration-numbers-not-in-order-or-are-we-losing-files#comment-20380209020

    Hope this answers your question.

  • Profile Image
    jeyaram_yogesh
    Answered on June 13, 2012 at 10:29 AM

    Hi Neil,

    Thanks for the quick answere. But,there are no CAPTCHA fields in my form. You can have a look at it http://phdjobfair.org/employers/companyregistration/

    What else then could cause this probelm?

    Thanks

    Yogesh

  • Profile Image
    NeilVicente
    Answered on June 13, 2012 at 10:47 AM

    My question was "did your form used to have a captcha field?". I know that it does not have a captcha right now, but if it did have a captcha field before, then that explains the occurrence of this issue.

  • Profile Image
    jeyaram_yogesh
    Answered on June 13, 2012 at 10:51 AM

    no it never had

  • Profile Image
    NeilVicente
    Answered on June 13, 2012 at 12:02 PM

    Thank you for the confirmation. An investigation on your case has been initiated. We will contact you via this thread for any updates.