What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When my company uses jotform, how will information of my customer be secured.

    Asked by David  on February 14, 2017 at 05:22 PM

    I want to know how your security works and where the data, whatever it is, is stored.

    Can the data be transformed into google spread sheet and be stored in my google drive?

    or is it stored in jotform server and I would have to log into your server to access the data?

     

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    JotForm Support

    Answered by Chriistian on February 14, 2017 at 10:52 PM

    I want to know how your security works and where the data, whatever it is, is stored.

    Please let me inform you that forms and form submissions data are secure in JotForm. Jotform has a very powerful cloud servers in which the storage are encrypted and provides security protection against malicious attack like SQL injection and denial of service (DDOS attack). We provide also a high security standard althrough out our hosting provider's servers for data storage. All of our submissions are using SSL. It supports high-grade 256-bit encryption. Also, all forms are embedded using HTTPS protocol (SSL) by default.

    Can the data be transformed into google spread sheet and be stored in my google drive? or is it stored in jotform server and I would have to log into your server to access the data?

    You can stored the submissions of your form in your Google Drive. Please take a look in this guide: How to Integrate a Form with Google Drive.

    When there are submissions on your form, it automatically stored on the Submission Page on your account. Here's a guide on How to View Form Submissions. If you do not want to store your submissions data on our server.  You can delete those submission data. He'res a guide on How to Delete Form Submission Data.

    If you have other questions, please let us know.
    Regards