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    delays in receiving email and ftp file for upwards of an hour??

    Asked by Geoff Brown on February 14, 2017 at 05:39 PM
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    Answered by Ian on February 14, 2017 at 11:14 PM

    I don't see any issue at our end. 

    You can give a try using your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Please observe your email activity from here on. You may also check your email activity to see the status of the email deliveries from your forms by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    FTP Slowness might be a temporary issue. Please check again and let us know if the issue continues and we will investigate further.