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    Next button is showing even when pages are supposed to be hidden

    Asked by natesomers on February 14, 2017 at 07:50 PM

    Depending on what options a user chooses on my form they might have to fill out only the first page. I have a submit button on each page that shows if they don't have to fill out the next pages, but the next button is still showing even when I have the later pages set to be hidden with conditionals. Depending on if the user indicates they are married or have children they will need to fill out the later pages. Any help is appreciated. 

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    Answered by natesomers on February 14, 2017 at 08:05 PM

    Ok, looks like I need to use show/hide "page break." I was thinking of it as the "back/next" and did not realize they are actually the "page break" field.

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    JotForm Support

    Answered by Charlie on February 15, 2017 at 02:34 AM


    Looks like you have already resolved the issue. Yes that is correct, if you want to show/hide specific page breaks (the next and button is part of it), then you'll need to select the element "page break" in the conditional logic. Here's an example:


    To learn more about the conditional logic, you can check this guide: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    I hope that helps. 

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    Answered by natesomers on February 19, 2017 at 07:57 PM

    I think I figured out the proper way to do what I wanted. Do NOT put a submit button on each page and do NOT hide the page breaks. Use the hide page conditionals and have a single submit button on its own dedicated page at the end of the form. This still allows users to use the back button on the last page they are supposed to see. It also eliminates the conditionals for showing and hiding multiple submit buttons and page breaks.

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    JotForm Support

    Answered by ashwin_d on February 19, 2017 at 11:18 PM

    Hello natesomers,

    I am glad to know that you figured it out yourself. You may also like to take a look at the following guide on how to skip pages:  https://www.jotform.com/help/350-How-to-Skip-Pages-Using-Conditional-Logic

    Thank you!