What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been sspended

    Asked by Philip  on February 14, 2017 at 08:28 PM

    I believe you have suspended my account because I was asking for credit card information on the form. I use the form for CE Class registration. I am not running any kind of a scam. I will be more than happy to remove that request from the form, but I cannot get in to fix the problem. Please help, the form  is complicated and I would hate to lose the whole thing. PLEASE HELP ME.


    Philip Fritz


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    JotForm Support

    Answered by John_Benson on February 15, 2017 at 03:07 AM

    I checked your account and it is working fine. I also checked your forms and they're all working fine. 

    If you need further assistance, please contact us again. Thank you.