Form not found error due to autosuspension

  • ecsblinds
    Asked on February 14, 2017 at 9:35 PM

    Used the embed code and form would not show. I then used the iFrame and got a form not found message.

     

    I have two forms created. One was working a few hours ago and now both are not working.

  • John_Benson
    Replied on February 15, 2017 at 3:11 AM

    I checked your account and you are suspended by our phishing detector tool. I checked your forms and I didn't see any phishing fields that violating our terms of use. 

    I have now re-activated your account so you can manage or use your forms properly.

    Related guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    If you have any questions, please contact us again. Thank you!

  • thehappyshirt
    Replied on May 8, 2017 at 11:10 PM

    Hi! We keep getting response that our orderform is not working and it keeps giving the 'NOT FOUND' result. I hope you can help asap.
  • John_Benson
    Replied on May 9, 2017 at 1:18 AM

    @thehappyshirt

    I have moved your issue to a new thread. Please wait for our reply shortly. Here's the URL: https://www.jotform.com/answers/1139469

    Thank you.