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    Can't save information inserted when updating a form

    Asked by CandiceKarreman on February 15, 2017 at 01:42 AM

    Hi there,


    Please be advised that when the following reports are edited i.e. email addresses changed etc the updated information does not save

    Manatoka Heights

    Please can you urgently look into this problem and advise where the error is and if sorted out.



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    JotForm Support

    Answered by liyam on February 15, 2017 at 04:17 AM

    Hello Candice,

    Can you give us more information on this matter such as the form with the issue? Also when you say reports edited, do you mean to say the content of the submission that was edited or are you referring to the contents from reports you have made?

    Looking forward to your response.