What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
File upload field from form does not show on the PDF form?Asked by iCanvasWeb on February 15, 2017 at 03:04 AM
Hi there, the form I created has a file upload button - when creating a PDF from the form, the file upload / attachment function is missing.
Please advise Thanks
I presume when you say PDF Form it's the converted fillable PDF version of the online form, is that correct? To learn more about this features including its limitations, please check this guide: https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-With-All-Points
There are a couple of features that will not work on the PDF form, example is the File Upload field, I have quoted it here for your reference:
"The File Upload (9) field is hidden at this time on the PDF files since you can’t transfer file attachments to our servers via a PDF."
It is not possible to run the file upload scripts on a PDF reader.
I hope that helps. Let us know if I misunderstood your concern.