What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account got autosuspended again

    Asked by Melanie on February 15, 2017 at 05:55 AM

    My account got suspended again...

    Could you please activate it? And could you tell me why this keeps happening?

    thanks, melanie

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    JotForm Support

    Answered by AIDAN on February 15, 2017 at 08:18 AM

    Hi Melanie, thank you for contacting us.

    Upon inspected of your account, I found that it was autosuspended because the form ID 70381986174364 named "Brasserie Haldemann Bestellung GASTRO" was suspected by our automated form reviewing scripts, to be in violation of our terms of use.

    I manually reviewed that form and concluded that is it in compliance with our terms of use, so I have re-activated your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.