What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to populate customer datails from previous submission data?

    Asked by drishtee_ on February 15, 2017 at 06:39 AM
    a customer fills in his / her details.

    2) a unique customer id is generated.

    3) next time customer comes to the form, he/she uses that customer id (generated by jotform in last order) and all the details get autofilled.

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    JotForm Support

    Answered by ashwin_d on February 15, 2017 at 08:58 AM

    Hello drishtee_,

    If I understand your requirement correctly, you want to populate your form fields based on his previous submission. Is that correct?

    Unfortunately no, it is currently not possible to populate form fields with data form any external source, previous submission of same form or from submissions of another form.

    Thank you!