What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error - Form not Found...Not sure why?

    Asked by thegiftmaker on June 13, 2012 at 01:12 PM

    Hi, I have just started using Jotform this week, and have successfully created some forms which all work.  Today I have done exact same as before, however when submit I get an Oops Error: Form not found: 21645112720341==

    I have tried re-creating the form a few times, and adding again to my page just as I have done with other successful forms, but keep getting this error.  Please can you help?

    The form is here:
    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=140595847283

    Many thanks.

    Page URL:
    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=140595847283

  • Profile Image

    Answered by pinoytech on June 13, 2012 at 02:13 PM

    Hi,

    I have checked your form into your website and it's working properly. I didn't replicate the said issue as you stated above. I have cleared your form cache now, can you please test it again and let us know if the said issue still persist so we can further assist you and investigate the said issue.

    Thank you!