How to disable password protection on shared submissions page

  • rickz713
    Asked on February 15, 2017 at 8:42 AM

    I have 3 users set up to view submissions. Today, it is asking for a password from all of them.. There is no password. Please advise.

    https://www.jotform.com/submissions/70114350420135    this is the link to the submissions... it is asking for a PW and there is not one set for this link.

  • Mike
    Replied on February 15, 2017 at 10:18 AM

    Please try sharing the submissions page once again. Make sure to delete the 'Enter a password' text if you do not need any password.

    How to disable password protection on shared submissions page Image 1 Screenshot 20

    Thank you.