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How should I handle fraudulent submissions?Asked by yogamommy6 on February 15, 2017 at 08:49 AM
This form allows people to make donations to a temple via the temple website. There was a surge of submissions over the last two days, And I suspect they are fraudulent. What is the best way to handle this?
If by fraudulent you mean that these are spam messages, you can set unique submissions on your form, either by cookie setting (browser based cookie look-up that shall prevent a user to submit repetitively), and IP based (user will be prevented to repeat submissions by look-up of his IP address).
To learn more about this limit settings, you can check this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
If I'm mistaken on what I though I understood about your concern, please let us know.
No - not repeat submissions / spam. These are clearly fake donations with fake names and emails. Some credit card transactions via a third party payment website have gone through. I've disabled the form but am concerned. Do jot forms have SSL certificates?
Yes, JotForm forms all work through HTTPS and are using SSL certificates.
I hope this helps.