What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you saying that you still cannot reset your password? Your email is not in the bounce list. The mail logs shows that you were able to receive multiple password reset emails.
Please provide more details about your issue in Internet Explorer. You can try another browser just to check if it will work or not. This will help us isolate if the issue only happens in Internet Explorer.
If possible, please provide a screenshot of the issue. Thank you.