What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When go to payment is clicked on, goes to thank you page

    Asked by msnilknarf on February 15, 2017 at 10:07 AM

    The form is not taking the customer to the PayPal integration.  HELP!

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    JotForm Support

    Answered by BJoanna on February 15, 2017 at 12:12 PM

    I have submitted your embedded form and I got redirected to PayPal checkout page. 

    Your form is working properly. 

    However considering that your payment field is not required, you users does not have to select your product and they can submit the blank form. To prevent this I would suggest you to make your payment field to be required. 

    Let us know if you need further assistance.