What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need help now, please!!! - API account not working for processing

    Asked by BicycleColorado on February 15, 2017 at 10:49 AM

    Hi there - I need to open ticket sales today and can't figure out all this API crap.  I have all the into just can't see how to load it.





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    JotForm Support

    Answered by EltonCris on February 15, 2017 at 01:04 PM

    Sorry, but we do not provide phone support here. However, we'd be more than happy to answer all your questions here in our support forum.

    About your question, could you please explain it further?

    Are you referring to JotForm's API Key or the API of the payment gateway you're using? 

    I checked the payment field of that form and it seems you've properly configured it.

    If there's any problem, please provide us more details. Thanks