What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can the results from people who use a form be sent to an email address rather than to JotForm?

    Asked by whitespacedesign on February 15, 2017 at 11:30 AM
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    JotForm Support

    Answered by Jan on February 15, 2017 at 01:53 PM

    When the user fills up the form and hit the submit button, the data will be sent to our servers first. You can create an email notification so that you will be notified when someone completed your form. This notification email contains the form data and you can customize it. Here's a guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    If you are using Form Builder V4, please refer to the steps below:

    1. Click the "Settings" in the top menu. Go to the "Emails" section and then click the "+" sign to add an email alert (Notification or Autoresponder).

    2. In the next screen, select the "Notification Email" option.

    3. After that, you'll see the "EmailRecipients, and Advanced" tab. You'll be able to edit the email message using the editor in the Email tab. You can assign email recipients, sender name and reply-to email in the Recipients tab.

    4. Click the "Save" button when you're done.

    You may also integrate your form to Google Spreadsheet. In this way, the spreadsheet will be updated automatically when someone completed your form. Here's a guide: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet.

    Hope that helps. If you have any questions, let us know. Thank you.