What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We wish to cancel our subscription effective immediately

    Asked by smiwbf on February 15, 2017 at 11:47 AM
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    JotForm Support

    Answered by AIDAN on February 15, 2017 at 01:55 PM

    Hi, thank you for contacting us.

    I will forward your request to our billing team, to address it as soon as possible.

    You will be notified of any progress via this thread. Thank you.

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    JotForm Support

    Answered by AIDAN on February 15, 2017 at 02:33 PM

    Hi again,

    Please note that your request is already being addressed by my colleague in the other thread that you created: https://www.jotform.com/answers/1067124

    My colleague sent a reply over there and it's awaiting your reply. Thank you.