We wish to cancel our subscription effective immediately. How do I confirm that you received this message?

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    Asked on February 15, 2017 at 11:48 AM
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    Answered on February 15, 2017 at 02:03 PM

    I see you have cancelled the subscription. So your account will downgrade back to free status 02-16-2018. If you actually want your account to be downgraded to free status intermediately, we can refund you the charge(INT170215-5191-25915B) that was made today.