What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We wish to cancel our subscription effective immediately. How do I confirm that you received this message?

    Asked by smiwbf on February 15, 2017 at 11:48 AM
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    JotForm Support

    Answered by BDAVID on February 15, 2017 at 02:03 PM

    I see you have cancelled the subscription. So your account will downgrade back to free status 02-16-2018. If you actually want your account to be downgraded to free status intermediately, we can refund you the charge(INT170215-5191-25915B) that was made today.