What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Include text and image fields automatically on email notifications.

    Asked by Vishai on February 15, 2017 at 12:37 PM
    This has got to change!  It seems such an easy implementation, and it provides the ability to provide such focused direction.  This is huge resourcefulness in the form that you have effectively neutered. 
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 15, 2017 at 12:41 PM

    I have forwarded a request to our back-end team on your behalf to have text and image fields included automatically on notifications. If this is implemented, you will be notified via this thread.

  • Profile Image

    Answered by timesharedisposalco on May 08, 2017 at 09:14 AM

    I just ran into the same issue, the text, all text needs to show up in the email submission because if the person is filling out a contract then we just end up with form field answers but the actual text of the contract is not there as an email, submission, or PDF therefore it is completely useless. Has this been corrected yet? Thank you.
  • Profile Image
    JotForm Support

    Answered by Rose on May 08, 2017 at 09:42 AM

    @timesharedisposalco

    I'm moving your question to another thread as this thread belongs to another user. You will be answered there. 

    https://www.jotform.com/answers/1138750