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    File types are not configured correctly

    Asked by censura10 on February 15, 2017 at 12:53 PM

    I have added from builder upload control, but when you use it and navigate to a fiile say jpg and try and upload it gives error  that only  specific file extensions are alllowed but jpg is one of these and still wont upload?

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    JotForm Support

    Answered by Jan on February 15, 2017 at 02:51 PM

    I cloned your form and I found out that "File Types" is not configured properly. There should be a "space" after the comma and before the next file extension. Here's an example:

    pdf, doc, docx, xls, xlsx, csv, txt, rtf, html

    Please check this user guide: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field.

    Hope that helps. Thank you.