How can my user edit the submitted form?

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    IanFlint
    Asked on February 15, 2017 at 01:21 PM

    I have a client that has submitted a form my mistake before they have completed it fully.  Is there a way we can set it up so they can access the form again and resubmit when complete?

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    Kiran
    Answered on February 15, 2017 at 03:20 PM

    If you want the user to edit the form and submit again, you may consider generating the Edit link as shown below:

    https://www.jotform.com/form.php?formID=FORM_ID&sid=SUBMISSION_ID&mode=edit

    You may get the submission ID from the submissions view.

    https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Please be noted that the edit link will always be active until the submission is deleted and the user can edit the submissions any later using the same edit link. You may also ask the user to submit the form as a new submission so that you may delete the previous wrong submission.

    Hope this information helps! 

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    Ian Flint
    Answered on February 16, 2017 at 04:14 AM

    Many thanks but unfortunately, when I click on the link I get the message "Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry."  Can you help?

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    Kiran
    Answered on February 16, 2017 at 05:24 AM

    Please be noted that it is required to generate the Edit link by changing the FORM_ID and SUBMISSION_ID in the URL with the respective values of the form ID and received submission ID to edit.

    If you have already changed these values and receiving the error, please provide us with the URL that you have generated so that we can take a look and provide you with necessary assistance.

    Thanks!

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    Ian Flint
    Answered on February 16, 2017 at 08:35 AM

    Sorry - I am completely lost.  To create a link the recipient can click on to access their form again where do I place the submission number and id code in the https://www.jotform.com/form.php?ormID=FORM_ID&sid=SUBMISSION_ID&mode=edit?  Is there anyone I can call to just go through it?

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    Kiran
    Answered on February 16, 2017 at 09:52 AM

    Unfortunately, we are not offering telephone support at the moment. Please be noted that this support forum is our primary support. Your questions on this support forum shall be answered in a timely manner. 

    Please provide us with the Form ID and the Submission information that you want to send the edit link so that we can make it and provide you with.

    We will wait for your response. Thank you! 

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    IanFlint
    Answered on February 16, 2017 at 10:49 AM

    Thank you for your help  The link is  https://eu.jotform.com/submissions/70182268464358 and ID 362984731871585716

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    Kiran
    Answered on February 16, 2017 at 11:52 AM

    Ok. Here is the edit link that you may use to edit the submission of the form.

    https://www.jotform.com/form.php?formID=70182268464358&sid=362984731871585716&mode=edit

    Hope this information helps!