Email responder not delivering

  • Brandilynt
    Asked on February 15, 2017 at 1:27 PM

    I embedded my jot form onto my website and set up an autoresponder and it's not working. When someone signs up, they do not get the email or the attachment.

  • BJoanna
    Replied on February 15, 2017 at 3:24 PM

    I have checked and your Autoresponder email is not set correctly. Recipient Email should be email field of your form.

    Email responder not delivering Image 1 Screenshot 20

    Explanation of Email Notification and Autoresponder Settings

    Hope this will help. Let us know if you need further assistance.