What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email responder not delivering

    Asked by Brandilynt on February 15, 2017 at 01:27 PM

    I embedded my jot form onto my website and set up an autoresponder and it's not working. When someone signs up, they do not get the email or the attachment.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 15, 2017 at 03:24 PM

    I have checked and your Autoresponder email is not set correctly. Recipient Email should be email field of your form.

    Explanation of Email Notification and Autoresponder Settings

    Hope this will help. Let us know if you need further assistance.