Email responder not delivering

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    Brandilynt
    Asked on February 15, 2017 at 01:27 PM

    I embedded my jot form onto my website and set up an autoresponder and it's not working. When someone signs up, they do not get the email or the attachment.

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    BJoanna
    Answered on February 15, 2017 at 03:24 PM

    I have checked and your Autoresponder email is not set correctly. Recipient Email should be email field of your form.

    Explanation of Email Notification and Autoresponder Settings

    Hope this will help. Let us know if you need further assistance.